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Haynes Furniture

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58 complaints

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Haynes Furniture Company was established in the late 1920s by L.D.Haynes in Norfolk, Virginia. Then Ellis Strelitz bought the furniture store and nowadays Strelitz family still privately owns the company.

Starting from 1950s the company has started to open its famous mega stores. Haynes Furniture stores are known for competitive prices, great selection of furniture items and outstanding customer service. The furniture stores provide a wide choice of bedroom, dining room, living room and office furniture, different rugs, mattresses, sleepers, recliners, bars and other.

Besides, Haynes Furniture offers to start or continue building the career with them providing all the benefits from working in big furniture company.

Customer Service Toll Free: 1.800.768.0348.

Furniture Service: 757.497.5833 Please try to contact Haynes Furniture Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Haynes Furniture Complaints & Reviews

Haynes Furniture Reviews

Anonymous
Haynes Furniture - Do NOT purchase bonded leather.

My son bought an attractive bonded red sofa and chair from Haynes. Two years later the leather is gone on the seats. Looks very bad. He lives by himself rarely has anyone over a...

#288057
Jan 11, 2012
79

Lewcin3
Haynes Furniture - FALSE ADVERTISMENT

MY HUSBAND AND I SEEN A COMMERCIAL TODAY ADVERTISING A SOFA ORG. PRICE 3400.00 WHITE SEC. LEATHER FOR 999. AND 1 FOR 399.BR. PLEATHER SOFA WENT THERE TO SEE THEM (RECLINERS)..IF U ...

#282891
Dec 20, 2011
116

Sboissea...
Haynes Furniture - Furniture

I bought some mechanical furniture from Haynes Furniture store in Richmond VA Not knowing that i would have so many problems from the furniture that i really enjoy, but i am having...

#272610
Nov 03, 2011
90

Anonymous
Haynes Furniture - Furniture

I am pissed about my furniture I really do enjoy my furniture,but before my warranty was up on my furniture i had some problems, so i called Haynes and asked that i have service do...

#272605
Nov 03, 2011
101

LBW
Haynes Furniture (Do Not Buy !!!!)

We recently purchased a bedroom set, sofa, Love seat chair, bunk beds and T.V. chair from Haynes. So far the couch cusions have literally shredded, The bed has broken. Both side pa...

#267379
Oct 11, 2011
239

Anonymous
Haynes Furniture - Haynes, the king of false advertising

After reading a full page ad advertising free delivery i went and purchased a mattress. After paying for it I was told that delivery would cost $59.00. I mentioned the ad adverti...

#260389
Sep 07, 2011
296

Anonymous
Haynes Furniture - Recliner sofa set

I bought a pair of recliner sofas (each sofa has two seperate recliners) with electrical leg risers. These are a piece of junk. The store buys these sofas and its parts from a thir...

#239576
May 25, 2011
424

Justsayn...
Haynes Furniture - If I Knew Then What I Know Now

Wouldn't it be great if all Haynes Dissatisfied customers put out a commercial for this site, or a Google Before You Buy Commercial airing right after the Haynes Is Having Their Bi...

#233643
Apr 21, 2011
414

Anonymous
Haynes Furniture - If I Knew Then What I Know Now...

Wouldn't it be great if all Haynes Dissatisfied customers put out a commercial for this site, or a Google Before You Buy Commercial airing right after the Haynes Is Having Their Bi...

#233639
Apr 21, 2011
225

Blahblah...
Haynes Furniture - GRAYSON TAYLOR- worst G.M i have ever met.

Today, me and my best friend were shopping for sofas over at Haynes Furniture Co. over on Hull st. While shopping we found this PERFECT kick-klack sofa/bed frame, and we were so pl...

#227199
Mar 17, 2011
818

Becky1769
Haynes Furniture - Haynes and delivery warehouse had two different delivery time frames!

I purchased my mattress at Haynes Furniture Store on Jefferson Ave. in Newport News, VA. The price was great. They gave me the option of choosing my delivery time between 8-12 or...

#225326
Mar 06, 2011
637

Mad Cust...
Haynes Furniture - Failed to Deliver On Time, Refused To Offer Refund For Delivery Fee

Haynes Furniture Store in Newport News, VA On Jefferson Ave sold me two beds and promised delivery on a specific date between 11am and 2pm. When they had not arrived by 2:45pm I ca...

#225031
Mar 04, 2011
540

Angie_ja...
Haynes Furniture - Pissed about my delivery

I purchased a sectional sofa from The Dump, which to my understanding is owned by Haynes. I set up Delivery & confirmed & was told that my sofa would be delivered Monday, February...

#222024
Feb 16, 2011
416

Downwith...
Do not expect Haynes Furniture to stand behind their product

HAYNES Furniture does not stand behind what they sell, at least not in my case and from reading some of the posts, I'm not alone, I wish I would have seen this site before entering...

#219340
Feb 01, 2011
350

Tln329
Haynes Furniture - Sold us a partical board diningroom table

We thought we were getting a great deal on a diningroom table. It was told to us that is was REAL wood, then when we finally opened it the table corners were falling apart. We ca...

#217878
Jan 24, 2011
2201

Anonymous
Haynes Furniture: Worst customer service, bad furniture & damage to my home!

Haynes furniture is a crooked company! (And they have very poor quality furniture.) I have never dealt with such horrible customer service before! I purchased a love seat, kitchen ...

#215423
Jan 08, 2011
467

Weilruss
Haynes Furniture - Pleasant Surprise

I always read the reviews on this site before making a major purchase. I was a little concerned after reading the posts, but checking out Haynes Furniture for myself, I found the ...

#205816
Nov 05, 2010
359

Jbtkd
Haynes Furniture (The Dump) has poor quality furniture

On 2 January 2009 I purchased a sofa at the Dump in Hampton Virginia. The dump is a subsidiary of Haynes Furniture. Within months of the purchase, the three bottom cushions fell ap...

#200100
Sep 26, 2010
640

Factspeak
Haynes Furniture - Poor quality installation

In March 2006 Michele Desgain of Haynes Furniture in Outer Banks NC submitted a proposal for a 4000 s.f. tile job in construction of our new home. She assured us that the tile (wh...

#192227
Aug 03, 2010
368

Factspeak
Haynes Furniture tile installation

In March 2006 Michele Desgain of Haynes Furniture in Outer Banks NC submitted a proposal for a 4000 s.f. tile job in construction of our new home. She assured us that the tile (wh...

#192224
Aug 03, 2010
201

Factspeak
Haynes Furniture tile installation

In March 2006 Michele Desgain of Haynes Furniture in Outer Banks NC submitted a proposal for a 4000 s.f. tile job in construction of our new home. She assured us that the tile (wh...

#192219
Aug 03, 2010
245

Anonymous
Haynes Furniture - Poor tile installation

In March 2006 Michele Desgain of Haynes Furniture in Outer Banks NC submitted a proposal for a 4000 s.f. tile job in construction of our new home. She assured us that the tile (wh...

#191651
Jul 29, 2010
228

Barbiel91
Haynes Furniture - Hanyes Furniture (The Dump) Horrible mattresses!!!

I am beyond pissed at this point!!! Do not buy any Dormia mattresses! I recently bought a bed set.Well, to start the boxsprings were broken, both of them when they were deliverd!!...

#186958
Jun 23, 2010
1086

Gaylesrn
Haynes Furniture, Virginia Beach, VI..

Bought Nattuzzi leather couch and sectional, couch had very large "blemish" in center of one cushion.It was very, very noticeable to naked eye. Asked for new couch. Company said no...

#186201
Jun 17, 2010
423

Anonymous
Haynes Furniture - Hanyes Furniture

I bought a table at Haynes Furniture co on Hull street in april and was told the delivery date was 5/13, then they pushed it to 6/2. Now they say "sorry not till august". The tabl...

#184154
Jun 01, 2010
292

Anonymous
Haynes Furniture - Just a warning, the complaints are accurate

Last year, despite the complaints, I made a purchase from Haynes. I was amazed as everything went very well and the delivery was flawless.I needed some additional furn...

#176571
Mar 28, 2010
756

Obrienej
Haynes Furniture Has Lousy Customer Support

The customer service at Haynes is lousy. You can not get a real person on the phone, they do not call you back. We were scheduled to have furniture delivered tomorrow. After buying...

#174866
Mar 15, 2010
409

M Valent...
Haynes Furniture - Their mistake! My problem!

I purchased a bedroom suit and mattress from Haynes Furniture. On delivery day, Thursday, we had the room clear and ready for the new furniture to be set up. The delivery people ...

#174524
Mar 12, 2010
567

Benwoodley
Haynes Furniture - Sectional that was Purchased in Dec. 19, 2009

The Largest Furniture Store in Virginia, Haynes in Virgina Beach, will rip you off with defective furniture and then they will Tell you they are going to fix it. I ordered furnitu...

#170929
Feb 11, 2010
678

Llayne68
Haynes Furniture - Preferred customer? How do they treat people they don't like?

Several years ago I purchased a couch and recliner from Haynes Furniture Store in Richmond VA. I took my business there because of all their ads claiming good prices and great qua...

#170073
Feb 04, 2010
1004
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Related Information

Furniture and Decor
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