filters
state:
Show
city:
Show
product:
Show
Do not buy anything from haynes they sell crap. When it breaks they give you an endless run arround then peomis to have a texh out at this date and time only to call and tell you we cant do that we have to reschedule time and time agian. In my case we bought a living...
Read more
1.3
#1133184
Reply to reviews
Purchased an electric adjustment fake leather recliner from the local Haynes in Richmond, Va., the faux leather began flaking off after the 1st year. Haynes customer service refused to do anything, period. They insisted that I should have bought a warranty. On a...
Read more
#1127019
Reply to reviews
I bout living room and beed room , what i choose in store it was defferent with what they deliverd to my home. And when i call back , no body wont to talk to you , now for 2 weeks i am trying to talk with the maneger . They dont let me . Every day i go there to talk...
Read more
#1124964
Reply to reviews

Haynes Furniture - NOT HAPPY AT ALL !

Haynes Furniture
#1127415
1.0
Details
Bought a sectional thats been covered with sheets since MARCH cant sit on it, So now we are on # 5 technician that will come here & say a factory defect and no fix for it & then go back to corporate office & say nothing wrong with it, Glad we spent $5,000 that day for a bunch of JUNK ! Oh yeah & the manager at Va Beach office has to be the rudest person I have ever spoke to !
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Haynes Furniture - Bad in every way

Haynes Furniture
#1095441
I'll never go back
Comment
Show

Haynes Furniture Customer Care Review

Haynes Furniture
#901930
1.2
Details
Terrible place to do business. Worst customer servive, bate and switch is the best way to describe their business practices.
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Haynes Furniture Customer Care Review

Haynes Furniture
#896801
2.5
Details
Mr. Finnie reneged on price as marked of leather sectional after salesman confirmed the price, information taken and pickup date. Told Me. Linda Castro oversees issue. Ms. Linda Castro failed to respond. Talked to Ms. Debbie Lynch who said she spoke for the corporate officers. Ms. Lynch said if the store manager goes back on a sale there is nothing corporate can do
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Most of the merchandise is not affordable and unreasonable. My expectations were not met very well. The sales reps are prompt and courteous when me or my family needs help. I had to wait more than a few minutes for a sale rep to ask me or my husband if I need any...
Read more
1.5
I didn't like
  • Rude employees
#1092274
Reply to reviews
Purchased 2 adjustable mattresses. Was confirmed both by phone and text, that they would be shipped to my home on or about Aug 15. Than we received a phone call stating, it came into the warehouse and must be transfered to 3 different trucks. Today us Aug 23,...
Read more
Anonymous
B Hill

I would never buy anything else from if was only store around corporate worry to deal with mrs.susan

Anonymous
Detron

Newby stated on her facebook, twitter, and linkedin accounts that Haynes was too cheap to give any pay raises because the bulk of the pay increase went to management or sales ...

1.0
#1091297
Reply to reviews
Jennifer of the Billing department in Virginia Beach said that it is very difficult to get a vacation day or a funeral leave day if it falls on a Saturday or Sunday which are also work days.She said to a few employees that her department bases its preferences on...
Read more
Anonymous
James

An employee named Tennille Tillman of the billing department said that Haynes will not be giving pay raises to its employees this year as well as not giving out a Christmas bo...

Anonymous
Xavier

Cathy Cowen had said at lunch recently that she felt it was unfair that the company didn't let employees date even though 2 sales reps( one of them known as Jerry Heine) in th...

1.5
I liked
  • Variety of shifts
I didn't like
  • Manager sucked
#1090154
Reply to reviews
I purchased a mattress from them and they delivered me a piece of plywood to lay on. They told me to give it a week or two to get use to it, so I did. It was nothing like the one in the store. A lay of something was missing inside this mattress. After 2 weeks I sent...
Read more
1.2
Product
I liked
  • Sales person
I didn't like
  • Customer service
  • After sales service
#1088079
Reply to reviews
Bought two seat sofa which was a lemon. I paid for extended warranty. Came several times within 6 months and repaired but never solved the problem! Got a call from someone at Haynes on Hull Street said they will not do anything! I am 71 years old and have no young kids...
Read more
#1077067
Reply to reviews
Haynes had an ad come out in the Sunday Virginian Pilot for the 4th of July sale with sale prices from 30-65% off then an additional 25% off the purchase on EVERYTHING. There was nothing in the ad stating there were exclusions. Well sure enough, there were many items...
Read more
Anonymous
Jake

Their sales staff are lazy and greedy ***

Anonymous
Anonymous

I questioned this ad in the chesterfield store. The sales staff could not give me an explanation.

#1070694
Reply to reviews

Contact Haynes Furniture

Mailing Address:
Haynes Furniture
5324 Virginia Beach Blvd 12620 Jefferson AveNewport News, VA 23602-4316
Virginia Beach, VA 23462-1828
Phone:
(800) 768-0348
More
I have been to Haynes in the past- 10yrs ago. terrible relationship and I was significantly disappointed and frustrated. Their sales staff was quick to greet me and "help" me but that is where it ended. The products were not correct nor on time. Terrible service...
Read more
1.8
I liked
  • Sales person was helpful
  • Delivery personnel were professional and prompt
#1061425
Reply to reviews