Do not buy anything from haynes they sell crap. When it breaks they give you an endless run arround then peomis to have a texh out at this date and time only to call and tell you we cant do that we have to reschedule time and time agian. In my case we bought a living...Read more
Purchased an electric adjustment fake leather recliner from the local Haynes in Richmond, Va., the faux leather began flaking off after the 1st year. Haynes customer service refused to do anything, period. They insisted that I should have bought a warranty. On a...Read more
I bout living room and beed room , what i choose in store it was defferent with what they deliverd to my home. And when i call back , no body wont to talk to you , now for 2 weeks i am trying to talk with the maneger . They dont let me . Every day i go there to talk...Read more
Haynes Furniture - NOT HAPPY AT ALL !
Bought a sectional thats been covered with sheets since MARCH cant sit on it, So now we are on # 5 technician that will come here & say a factory defect and no fix for it & then go back to corporate office & say nothing wrong with it, Glad we spent $5,000 that day for a bunch of JUNK ! Oh yeah & the manager at Va Beach office has to be the rudest person I have ever spoke to !
Haynes Furniture - Bad in every way
I'll never go back
Haynes Furniture Customer Care Review
Terrible place to do business. Worst customer servive, bate and switch is the best way to describe their business practices.
Haynes Furniture Customer Care Review
Mr. Finnie reneged on price as marked of leather sectional after salesman confirmed the price, information taken and pickup date. Told Me. Linda Castro oversees issue. Ms. Linda Castro failed to respond. Talked to Ms. Debbie Lynch who said she spoke for the corporate officers. Ms. Lynch said if the store manager goes back on a sale there is nothing corporate can do
Most of the merchandise is not affordable and unreasonable. My expectations were not met very well. The sales reps are prompt and courteous when me or my family needs help. I had to wait more than a few minutes for a sale rep to ask me or my husband if I need any...Read more
Purchased 2 adjustable mattresses. Was confirmed both by phone and text, that they would be shipped to my home on or about Aug 15. Than we received a phone call stating, it came into the warehouse and must be transfered to 3 different trucks. Today us Aug 23,...Read more
Jennifer of the Billing department in Virginia Beach said that it is very difficult to get a vacation day or a funeral leave day if it falls on a Saturday or Sunday which are also work days.She said to a few employees that her department bases its preferences on...Read more
I purchased a mattress from them and they delivered me a piece of plywood to lay on. They told me to give it a week or two to get use to it, so I did. It was nothing like the one in the store. A lay of something was missing inside this mattress. After 2 weeks I sent...Read more
Bought two seat sofa which was a lemon. I paid for extended warranty. Came several times within 6 months and repaired but never solved the problem! Got a call from someone at Haynes on Hull Street said they will not do anything! I am 71 years old and have no young kids...Read more
Haynes had an ad come out in the Sunday Virginian Pilot for the 4th of July sale with sale prices from 30-65% off then an additional 25% off the purchase on EVERYTHING. There was nothing in the ad stating there were exclusions. Well sure enough, there were many items...Read more
I have been to Haynes in the past- 10yrs ago. terrible relationship and I was significantly disappointed and frustrated. Their sales staff was quick to greet me and "help" me but that is where it ended. The products were not correct nor on time. Terrible service...Read more
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