filters
state:
Show
city:
Show
product:
Show
I brought a bedroom set from Haynes and OMG I would never buy anything else from there again. My bed for one was missing slats I called up to the store I couldn't get any help, they gave me the run around for 2 my dresser had a crack in the wood I took pictures and...
Read more
Anonymous
Anonymous

I had the same issue when I purchase a bedroom set from Haynes.I had to hire an attorney.

1.1
#1174260
Reply to reviews
Show

Haynes Furniture - Didn’t install screws on a table I purchased

Bought a table from Haynes Richmond on hull street. Paid for deliver and installation. Today the table collapsed when my one year daughter was paying near it. Apparantly when they installed the table they did so WITHOUT screws. When we called they said it was outside of warranty. Terrible customer services. Will never buy another piece of furniture again from them.
1.0
Details
Delivery Service
Product or Service Quality
#1171852
Reply to reviews
Show

Haynes Furniture - Weather

You reached the Haynes and The Dump Severe Weather hotline. Today is January 8, 2018. All of the store in the Hamptons Roads area will be closed due to icy and snowy conditions. {{REDACTED}}
#1164452
Reply to reviews
Show

Haynes Furniture - Junk furniture

Cracking, peeling of "leather" loveseat rarely used. Had bought warranty, but not covered.
#1161058
Reply to reviews
The following is a letter that I wrote to Linda Castro, Director of Haynes Furniture. It describes several issues we’ve had since we made the purchase on 11/10/2017, and received it on 11/15/2017, less than a month after the furniture was received. We have had a lot of...
Read more
Anonymous
Tamez

I would waste my time writing to her. It is better to send a complaint to the better business bureau.

1.3
I liked
  • Salesman was ok but he was a salesman
I didn't like
  • No exchange or return policy even if the furniture is defective
#1160152
Reply to reviews
Sofa Lounger with reclining chair Furniture paid off; something mechanical happen with chair motor stopped working called once was told it was under warranty but I couldn’t schedule appt; called again couldn’t get through; called again didn’t know the exact day it...
Read more
2.0
#1156837
Reply to reviews
I purchased furniture for $5,159.00 on 11/12/16. It was delivered in Feb 2017. I also purchased the extended warranty. I have a problem with the chaise lounge of the sofa not sitting flat and sagging despite numerous efforts to correct it. It is less than 12 months...
Read more
#1156581
Reply to reviews
Show

Haynes Furniture - Bad furniture

I brought a leather set. It is cracking and we only had it 14months. This furniture is some cheap stuff and no do not but Anything from Haynes. They lie about the quality. Then you can't talk with management. I would Never but anything from them again. Don't waste your money.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1147391
Reply to reviews
Do not buy anything from haynes they sell crap. When it breaks they give you an endless run arround then peomis to have a texh out at this date and time only to call and tell you we cant do that we have to reschedule time and time agian. In my case we bought a living...
Read more
1.3
#1133184
Reply to reviews
Bought a sectional thats been covered with sheets since MARCH cant sit on it, So now we are on # 5 technician that will come here & say a factory defect and no fix for it & then go back to corporate office & say nothing wrong with it, Glad we spent $5,000 that day for...
Read more
Anonymous
Tamez

My wife and I tried to got some furniture and we kept having one problem after another with our furniture then we tried to issue a complaint and nothing was done. She said the...

1.0
#1127415
Reply to reviews