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Every time I phone a payment in, the person that I spoke to ended up charging me twice or 3 times. I then called a manager because my husband could not speak much after having heart surgeory. I had to call about 4 or 6 times before they would straighten the problem...
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Anonymous
Anonymous

What is wrong with writing a paper check ? It can be paid but once and you automatically get a dated endorsed receipt. The old ways are often the best.

1.6
#1397377
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WORST SHOPPING EXPERIENCE EVER‼ DO NOT SHOP HERE, SAVE YOURSELF! They just LIE, and jerk you around! TERRIBLE CUSTOMER SERVICE, along with poor management. They don’t want to refund money, even though it was THEIR FAULT
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Anonymous
Theresa

My shopping experience was not a very good one. I will not be going back there.

Anonymous
Mrs. Shay

I know the service stinks. We called about our bill to inquire about what we owed. A rep named Mrs. Lewis told us that my husband and I were incompetent then she hung up on us...

#1310519
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Haynes Furniture - Thank my dad loop

Why doses the son get on TV and said thank my dad he full of *** think my dad he look stupid saying that and that store not a 120 years old pal you are a joke thank my dad
#1259833
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Phoneys, from the front door sales to every department there.Not one straight person there telling the truth. Wish I would have never ever came to Haynes. All I wanted was nice living room furniture. The pulled the old switcharoo on us. See it on showroom floor, buy...
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Anonymous
M Brown

This is the 4th time that Haynes Payroll is late about posting our direct deposits on Thursday.

1.0
#1242753
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When I explained my situation, a representative named Mrs. Sands said that she will throw my but into their company's attorney office. I explained that I have lost my house, my land, and my veteran's benefits which I am trying to regain and she then told me that she...
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Anonymous
Johnson

When I said I had trouble paying my bill, a lady named Miss Casey laughed at me.

Anonymous
Pearl Smith

When she called me, I said that I cannot pay this month, she said that I was incompetent since I bought furniture that I could not afford.

1.9
#1238965
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Recliner chair was not working and craftsmanship on couch was third world country craftsmanship. The recliner was replaced but still waiting for the third delivery on the couch! Customer service does a great job ovoiding, thank you Susan H!! Extremely upset. My wife...
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Anonymous
Newby

I hate dealing with that department when I call to check on my order.

Anonymous
Jerry

Day 2 of direct deposit being cancelled.

1.0
#1227888
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We purchased an electric sectional on 10/08/16. We also purchased a warranty. We contacted the warranty company and they had someone come out and told us that the reason our backs were loose and our footrest lost its stuffing is because we use it to much. We told him...
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3.2
I liked
  • Salesperson was nice and delivery was fine
I didn't like
  • Just pass the buck
#1226943
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We picked out 2 Loveseats and a oversized chair in the showroom. Paid for delivery and purchased a five year warranty. We believed the salesman. All were paid in full. My furniture came in cardboard boxes with staples everywhere. It is not what we picked out. It’s...
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Anonymous
Lisa Vargo

It’s Easter week and I am stuck with this (new) furniture from Haynes. Sagging, strings hanging, staples, cardboard mess. No one from customer service will help. I’m so sad. I...

1.0
#1221518
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Haynes Furniture - Poor quality and very bad customer service
Haynes Furniture - Poor quality and very bad customer service
Haynes Furniture - Poor quality and very bad customer service
Haynes Furniture - Poor quality and very bad customer service
Haynes Furniture - Poor quality and very bad customer service
Haynes Furniture - Poor quality and very bad customer service
Haynes Furniture - Poor quality and very bad customer service
On Valentine’s Day my husband decided to buy a furniture that we liked from Haynes for me and my daughter. At the time of purchase we told them that we are not staying at our new location so we requested them to deliver between 11-2pm so that we can pick our kids up on...
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Anonymous
Sim

The office conditions up here in the back of the store are below suitable standards.

1.1
#1221238
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We contracted to buy a nice sofa in Jan 2018. Its March 2018 and it has still not been delivered. It's on that slow boat from China. They are saying they oversold it. In addition, they advertise free delivery, but we are paying $300.00 They also advertise interest free...
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#1204819
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