filters
state:
Show
city:
Show
product:
Show
The following is a letter that I wrote to Linda Castro, Director of Haynes Furniture. It describes several issues we’ve had since we made the purchase on 11/10/2017, and received it on 11/15/2017, less than a month after the furniture was received. We have had a lot of...
Read more
1.3
I liked
  • Salesman was ok but he was a salesman
I didn't like
  • No exchange or return policy even if the furniture is defective
#1160152
Reply to reviews
I purchased furniture for $5,159.00 on 11/12/16. It was delivered in Feb 2017. I also purchased the extended warranty. I have a problem with the chaise lounge of the sofa not sitting flat and sagging despite numerous efforts to correct it. It is less than 12 months...
Read more
#1156581
Reply to reviews
Do not buy anything from haynes they sell crap. When it breaks they give you an endless run arround then peomis to have a texh out at this date and time only to call and tell you we cant do that we have to reschedule time and time agian. In my case we bought a living...
Read more
1.3
#1133184
Reply to reviews

Haynes Furniture - Weather

Haynes Furniture
#1164452
You reached the Haynes and The Dump Severe Weather hotline. Today is January 8, 2018. All of the store in the Hamptons Roads area will be closed due to icy and snowy conditions. {{REDACTED}}
Comment
Show

Haynes Furniture - Junk furniture

Haynes Furniture
#1161058
Cracking, peeling of "leather" loveseat rarely used. Had bought warranty, but not covered.
Comment
Show

Haynes Furniture - Bad furniture

Haynes Furniture
#1147391
1.0
Details
I brought a leather set. It is cracking and we only had it 14months. This furniture is some cheap stuff and no do not but Anything from Haynes. They lie about the quality. Then you can't talk with management. I would Never but anything from them again. Don't waste your money.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Haynes Furniture - NOT HAPPY AT ALL !

Haynes Furniture
#1127415
1.0
Details
Bought a sectional thats been covered with sheets since MARCH cant sit on it, So now we are on # 5 technician that will come here & say a factory defect and no fix for it & then go back to corporate office & say nothing wrong with it, Glad we spent $5,000 that day for a bunch of JUNK ! Oh yeah & the manager at Va Beach office has to be the rudest person I have ever spoke to !
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Purchased an electric adjustment fake leather recliner from the local Haynes in Richmond, Va., the faux leather began flaking off after the 1st year. Haynes customer service refused to do anything, period. They insisted that I should have bought a warranty. On a...
Read more
#1127019
Reply to reviews
I bout living room and beed room , what i choose in store it was defferent with what they deliverd to my home. And when i call back , no body wont to talk to you , now for 2 weeks i am trying to talk with the maneger . They dont let me . Every day i go there to talk...
Read more
Anonymous
Anonymous

Where did you learn how to talk in English?

#1124964
Reply to reviews
Most of the merchandise is not affordable and unreasonable. My expectations were not met very well. The sales reps are prompt and courteous when me or my family needs help. I had to wait more than a few minutes for a sale rep to ask me or my husband if I need any...
Read more
1.5
I didn't like
  • Rude employees
#1092274
Reply to reviews
Purchased 2 adjustable mattresses. Was confirmed both by phone and text, that they would be shipped to my home on or about Aug 15. Than we received a phone call stating, it came into the warehouse and must be transfered to 3 different trucks. Today us Aug 23,...
Read more
Anonymous
B Hill

I would never buy anything else from if was only store around corporate worry to deal with mrs.susan

Anonymous
Detron

Newby stated on her facebook, twitter, and linkedin accounts that Haynes was too cheap to give any pay raises because the bulk of the pay increase went to management or sales ...

1.0
#1091297
Reply to reviews
Jennifer of the Billing department in Virginia Beach said that it is very difficult to get a vacation day or a funeral leave day if it falls on a Saturday or Sunday which are also work days.She said to a few employees that her department bases its preferences on...
Read more
Anonymous
James

An employee named Tennille Tillman of the billing department said that Haynes will not be giving pay raises to its employees this year as well as not giving out a Christmas bo...

Anonymous
Xavier

Cathy Cowen had said at lunch recently that she felt it was unfair that the company didn't let employees date even though 2 sales reps( one of them known as Jerry Heine) in th...

1.5
I liked
  • Variety of shifts
I didn't like
  • Manager sucked
#1090154
Reply to reviews
I purchased a mattress from them and they delivered me a piece of plywood to lay on. They told me to give it a week or two to get use to it, so I did. It was nothing like the one in the store. A lay of something was missing inside this mattress. After 2 weeks I sent...
Read more
1.2
Product
I liked
  • Sales person
I didn't like
  • Customer service
  • After sales service
#1088079
Reply to reviews

Contact Haynes Furniture

Mailing Address:
Haynes Furniture
5324 Virginia Beach Blvd 12620 Jefferson AveNewport News, VA 23602-4316
Virginia Beach, VA 23462-1828
Phone:
(800) 768-0348
More

Haynes Furniture Products and Services

All Haynes Furniture Products
Bought two seat sofa which was a lemon. I paid for extended warranty. Came several times within 6 months and repaired but never solved the problem! Got a call from someone at Haynes on Hull Street said they will not do anything! I am 71 years old and have no young kids...
Read more
#1077067
Reply to reviews