filters
state:
Show
city:
Show
product:
Show
We bought a Leather love seat and couch from Haynes about a year ago. A couple months after having it the cushions on the love seat that gets used the most broke down. We contacted them about it and they wanted to send a tech out instead of replacing it. They came out...
Read more
1.5
I didn't like
  • Customer service
#973838
Reply to reviews
I would not recommend this company if you want the furniture delivered to the warehouse for pickup when promised by the company. We tried for two weeks, hearing all sorts of excuses, to pick up our sofa. Since we had such a problem, we were promised it would be...
Read more
#959813
Reply to reviews
Never going to do business with this Company again. Wont work with me to pay off an account. Customer Service/Collections rep told me to stop paying on my account n.let it be. Who does that? Idk where they get their Customer Service people from but they need to get rid...
Read more
Anonymous
Anonymous

Time to figure out how to pay as you agreed when you purchased. The BBB cannot save your credit rating if you do not pay as you agreed. The BBB is not a government agency an...

1.0
#942822
Reply to reviews

Other Product Review

Haynes Furniture
#753015
1.0
Details
Ah yah! A bunch of sleazy crooks are employed there and very ARROGANT!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Haynes Furniture Review

Haynes Furniture
#740562
2.0
Details
Yes they told me I had a two year contract no interest rate deliver the furniture to my home wait later call my home and said I only had one year to pay it off
Comment
Show
Value for money

Furniture Review

Haynes Furniture
#722390
1.9
Details
Don't deal with this company. They do not do what they promise. Get your money and then no Customer Service. Will not work with you in emergency situAtion. Manager is awful.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff

Sofa Review

Haynes Furniture
#646162
Im reading about the complaints about sleeper sofa and i just put one on layaway today thinking about to cancel my order
Comment
Show
We bought two recliners leather.mar. 2013 haynes furniture west broad RichmondVa.*** me bought 75dollar warranty on each recliner for 3years.jan.2016we noticed headrest on one was damaged and leather scratched due to buckle on back of hat I was wearing.Looked at...
Read more
#940088
Reply to reviews
We've had the poorest service ever! We ordered a sofa, loveseat, and chair on August 25th of this year and was told it would take a couple of weeks. The sales person, Samantha Brun, put the estimated arrival of Sept 15th. We've been living on lawn furniture in our new...
Read more
2.9
I liked
  • Delivery person
I didn't like
  • Waiting for furniture for months on end
  • Being told lies
  • Customer service
#938702
Reply to reviews
Went into Hayes found some tables I liked. I was very pleased with the salesperson, and she gave me here card since i needed to come back. The very next day i came back, bad idea to see what the total amount would be. I went to a different salesperson, and i think we...
Read more
3.4
#936711
Reply to reviews
Be here at 10am Saturday when we drop every price in Virginia’s furniture store to our lowest price ever. Up to a full 75 percent off. Up to 75% Off Then, for the first time ever, you take an extra 15 percent off that. And we’ll drop all the interest to 0 percent for...
Read more
1.0
#928961
Reply to reviews
These people are liars cheats and thieves. Do not shop at Haynes or TheDump.
Read more
Anonymous
Sim

The dining room furniture that my boyfriend and I purchased did not look like anything like what we saw in their showroom. The sales person may have misled us and they refused...

#925291
Reply to reviews
My husband and I have been shopping at Haynes for the past 20 years and practically all of our furniture is, more or less, from there. We plan to keep buying and turning our basement into a spare bedroom since they have an enormous variety of bedroom suites to choose...
Read more
2.4
I didn't like
  • Unethical business practices
#905571
Reply to reviews
today we walked into Haynes in Newport News VA chose a salesmen ( Greg) selected a Tufted Queen Headboard 990.00 fl. sample ( Wheat) no more in stock. got to service desk paid with CC signed Then the salesman tells me that( The Manager says ) I would have to pay...
Read more
1.0
#896374
Reply to reviews