Haynes Furniture
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Three Chopt, VirginiaFix my recliner chairs
- Sales person was helpful
- Love their furniture
- Its hard to find contact info
Preferred solution: To fix them
Current Employee
- All
Preferred solution: Apology
Dump merchandise.
Preferred solution: Price reduction
Update needed
User's recommendation: None at this point
Paid in full of the furniture, and received couch on delivery ripped and didn't receive ottoman
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBed frame replaced
Preferred solution: Replace bed frame
User's recommendation: How or can i get it replaced
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newport News, VirginiaI will never shopping Hayes again
- Sales person was helpful
- Lack of customer service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newport News, VirginiaShop else where
- Love their furniture
- Unwilling to right there wrong
- Customer service
- After sales service
Preferred solution: Offer refund for delivery and give options for the table delivered
Didn't receive all the furniture!!!
- Salesman was ok but he was a salesman
- Being told lies
Preferred solution: Price reduction
User's recommendation: Don't do it!!!!
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Verified Reviewer | Virginia Beach, VirginiaDefected furniture
I am a new customer just relocated to Virginia purchased a coffee table looks as it was a refurbished model , and was told they do not do refunds or returns these people need to be on channel 10 news by your side look at this table and they want give my money back ,I just noticed there are 206 bad complaints on this company its time to close them down they are selling junk
- Salesman was ok but he was a salesman
- Sales person
- Being told lies
- Rude employees
- Just pass the buck
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUNHAPPY
I have contacted several people at Haynes Furniture/ THE DUMP-Irving, TX. I have left several messages for the original salesman , Jim Lane.
NO RESPONSE or satisfaction from ANYONE!
I'm pissed and I want this resolved asap. No one can explain to me why the couch and...
- Salesman was ok but he was a salesman
- Its hard to find contact info
Preferred solution: I want to return the loveseat and purchase it for CASH instead of financing with your predatory lending company!!
Dissatisfaction with poor quality Furniture!
Preferred solution: Full refund
User's recommendation: Do not buy from Haynes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDont buy anything from this company
Preferred solution: Let the company propose a solution
Please stand behind your products. Train your employees on phone and customer service on proper etiquette
Yes also the person that they sent out was very condescending and rude also. Stayed all of 4 minutes.
Never sat on the sofa. Just looked at it.
- Salesperson was nice and delivery was fine
- Customer service
Preferred solution: Let the company propose a solution
Do not buy there
Paid for a piece of furniture They then told me that was not in stock and it would take a week to get the piece came in I picked it up Brought it home to assemble parts were broken was in told that they had to re-order it I returned the pieces went today to re-pick it up they only ordered the non-broken parts was told again it will be a week for replacement this place is terrible do not give them your money
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Stephen W Raiford, one of the directors at Haynes,Furniture, said that he reported Haynes Furniture to the Wage and Hour Board.
I agree. Stephen W Raiford